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 Post subject: No response from email.
 Post Posted: June 29th, 2015, 11:43 am 
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Joined: June 29th, 2015, 11:39 am
Posts: 3
Hi

How long does it typically take for a response for an RMA inquiry? I sent one about 5 days ago and still no response.

Thanks

Fudd


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 Post subject: Re: No response from email.
 Post Posted: June 29th, 2015, 11:55 am 
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Joined: January 17th, 2013, 4:53 pm
Posts: 2084
FuddRucker wrote:
Hi

How long does it typically take for a response for an RMA inquiry? I sent one about 5 days ago and still no response.

Thanks

Fudd


I'm sorry to hear about this. What email did you send it to?

Regards,

_________________
Bryan Ramirez, Swiftech Customer Support Team


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 Post subject: Re: No response from email.
 Post Posted: June 29th, 2015, 12:27 pm 
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Joined: June 29th, 2015, 11:39 am
Posts: 3
Hi

I had sent the email to help@swiftech.com (from the page I was directed to regarding warranty). If I had sent my email to the wrong email addy my bad. This wasn't a gripe per se, I just wasn't sure where I would have posted this inquiry.

Thanks for the quick reply

Fudd


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 Post subject: Re: No response from email.
 Post Posted: June 29th, 2015, 12:52 pm 
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Joined: January 17th, 2013, 4:53 pm
Posts: 2084
FuddRucker wrote:
Hi

I had sent the email to help@swiftech.com (from the page I was directed to regarding warranty). If I had sent my email to the wrong email addy my bad. This wasn't a gripe per se, I just wasn't sure where I would have posted this inquiry.

Thanks for the quick reply

Fudd


Please send your request to me. I can be reached at bryan@swiftech.com. I think the spam filter on the help folder is keeping your emails from reaching it. I look forward to hearing from you soon.

Regards,

_________________
Bryan Ramirez, Swiftech Customer Support Team


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 Post subject: Re: No response from email.
 Post Posted: June 29th, 2015, 2:41 pm 
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Joined: June 29th, 2015, 11:39 am
Posts: 3
That had to be one of the most painless RMA's I have ever done!!


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