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 Post subject: Delays in EU distribution
 Post Posted: December 21st, 2014, 8:10 am 
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Joined: December 21st, 2014, 8:05 am
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There is a lot of delay on EU H240X, MCP50x and perhaps other items. I have a MCP50x preordered since october, I have been told several times by the store and the Swiftech's guy in OC.net forums that there is customs problems and they will be solved "next week".

As a lot of next weeks have already passed and the stuff still haven't arrived, I will like to get a little more information about the delay and when we can expect to receive our items.


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 Post subject: Re: Delays in EU distribution
 Post Posted: December 21st, 2014, 10:49 am 
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Joined: January 17th, 2013, 4:53 pm
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madmalkav wrote:
There is a lot of delay on EU H240X, MCP50x and perhaps other items. I have a MCP50x preordered since october, I have been told several times by the store and the Swiftech's guy in OC.net forums that there is customs problems and they will be solved "next week".

As a lot of next weeks have already passed and the stuff still haven't arrived, I will like to get a little more information about the delay and when we can expect to receive our items.


All I can tell you is what we've been told. These are waiting for customs to clear them. It shouldn't have taken this long, but we do believe the issue has been resolved. That's what customs tells us at least.

I think our distributor in Europe should have them now though, but they are also in the process of moving facilities. Due to this it isn't easy to get a response from them. I'll look into this tomorrow when I get into work and have an update for you then.

Regards,

_________________
Bryan Ramirez, Swiftech Customer Support Team


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 Post subject: Re: Delays in EU distribution
 Post Posted: December 29th, 2014, 2:40 pm 
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Joined: December 21st, 2014, 8:05 am
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Have you got any reply from your EU distributor?


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 Post subject: Re: Delays in EU distribution
 Post Posted: December 29th, 2014, 4:52 pm 
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madmalkav wrote:
Have you got any reply from your EU distributor?


No, not as of yet. As I stated previously though, they are in the process of moving, but I'll update this thread as soon as I hear back from them.

Regards,

_________________
Bryan Ramirez, Swiftech Customer Support Team


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