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 Post subject: H220X - Could somebody please tell me what I paid for?
 Post Posted: August 6th, 2014, 7:35 am 
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Joined: August 6th, 2014, 7:25 am
Posts: 5
It's wednesday, August 6th.

I placed an order for an H220X unit on July 30, 2014. It says the order was received. I have an order number. According to my bank, I even paid for it.

Is it hiding from me? Has it shipped? Will it ever ship? I don't know, and I'm growing a bit leery of this company because it seems that no one ever really knows what's going on. I sent an email off a few days ago, and have heard nothing. Could someone please contact me to let me know either when it will ship, if it will ship, or where I can easily get my money back?


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 Post subject: Re: H220X - Could somebody please tell me what I paid for?
 Post Posted: August 6th, 2014, 7:37 am 
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Joined: August 3rd, 2014, 3:05 pm
Posts: 19
memphissheik wrote:
It's wednesday, August 6th.

I placed an order for an H220X unit on July 30, 2014. It says the order was received. I have an order number. According to my bank, I even paid for it.

Is it hiding from me? Has it shipped? Will it ever ship? I don't know, and I'm growing a bit leery of this company because it seems that no one ever really knows what's going on. I sent an email off a few days ago, and have heard nothing. Could someone please contact me to let me know either when it will ship, if it will ship, or where I can easily get my money back?


Lol, did you not hear that the company is closed?


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 Post subject: Re: H220X - Could somebody please tell me what I paid for?
 Post Posted: August 6th, 2014, 9:14 am 
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Joined: January 17th, 2013, 4:53 pm
Posts: 2084
memphissheik wrote:
It's wednesday, August 6th.

I placed an order for an H220X unit on July 30, 2014. It says the order was received. I have an order number. According to my bank, I even paid for it.

Is it hiding from me? Has it shipped? Will it ever ship? I don't know, and I'm growing a bit leery of this company because it seems that no one ever really knows what's going on. I sent an email off a few days ago, and have heard nothing. Could someone please contact me to let me know either when it will ship, if it will ship, or where I can easily get my money back?


I'm sorry to hear about this. Please email me at bryan@swiftech.com and give me your order number. We have been out of stock on these until today and that's likely why you've had a delay in our response regarding this.

Regards,

_________________
Bryan Ramirez, Swiftech Customer Support Team


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 Post subject: Re: H220X - Could somebody please tell me what I paid for?
 Post Posted: August 7th, 2014, 6:04 am 
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Joined: August 6th, 2014, 7:25 am
Posts: 5
Update:

I received my confirmation and the item has shipped.

Thank you.


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 Post subject: Re: H220X - Could somebody please tell me what I paid for?
 Post Posted: August 7th, 2014, 10:22 am 
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Joined: August 3rd, 2014, 3:05 pm
Posts: 19
memphissheik wrote:
Update:

I received my confirmation and the item has shipped.

Thank you.


Really???


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 Post subject: Re: H220X - Could somebody please tell me what I paid for?
 Post Posted: August 10th, 2014, 1:56 pm 
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Joined: August 6th, 2014, 7:25 am
Posts: 5
Muhaki wrote:
memphissheik wrote:
Update:

I received my confirmation and the item has shipped.

Thank you.


Really???



Yeah, received it. Got it installed and while they've got issues business wise.
The h220x works.
I'm seeing temps at around 22 degrees consistently.

massive drops in heat


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 Post subject: Re: H220X - Could somebody please tell me what I paid for?
 Post Posted: August 10th, 2014, 5:14 pm 
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Joined: January 17th, 2013, 4:53 pm
Posts: 2084
memphissheik wrote:
Muhaki wrote:
memphissheik wrote:
Update:

I received my confirmation and the item has shipped.

Thank you.


Really???



Yeah, received it. Got it installed and while they've got issues business wise.
The h220x works.
I'm seeing temps at around 22 degrees consistently.

massive drops in heat



I think Muhaki was just stating that we were closed for the weekend. We're not open on weekends, but I often come on here to check the forums on my off-hours. Let me know if you need any further assistance.

Regards,

_________________
Bryan Ramirez, Swiftech Customer Support Team


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 Post subject: Re: H220X - Could somebody please tell me what I paid for?
 Post Posted: August 11th, 2014, 2:42 am 
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Joined: August 3rd, 2014, 3:05 pm
Posts: 19
Bryan wrote:
memphissheik wrote:
Muhaki wrote:
Update:

Really???



Yeah, received it. Got it installed and while they've got issues business wise.
The h220x works.
I'm seeing temps at around 22 degrees consistently.

massive drops in heat



I think Muhaki was just stating that we were closed for the weekend. We're not open on weekends, but I often come on here to check the forums on my off-hours. Let me know if you need any further assistance.

Regards,


No no, i meant that he is really lucky to get that beautiful kit in his hands :shock: :shock: :shock:


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