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 Post subject: Swiftech 320 x2 prestige
 Post Posted: August 15th, 2017, 11:03 am 
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Joined: August 15th, 2017, 10:53 am
Posts: 1
I think the pump on my unit might be malfunctioning. It was working perfectly for about a year and a half. It was fine just last night. This morning I got the cpu fan error and was checking to see what's wrong but it was the fans. The fans were fine but the heat seems to be stuck near the cpu so I'm guessing it's the pump that isn't working. I've already tried to plug it into different spots but that doesn't seem to be working. I've also tried just plugging the fan connectors into the MB and that let me into windows but the temperature was getting up to 100c so I turned it off immediately.

Also the phone numbers doesn't seem to be working.

EDIT: It seems that after I gave up when I tried all the things and left it alone for 30-40 mins while I was posting this, the problem somehow fixed itself. I didn't change anything but it seems to have started working again. I don't know if this will be a recurring problem, but it's working for now.


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 Post subject: Re: Swiftech 320 x2 prestige
 Post Posted: November 28th, 2017, 2:47 pm 
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Joined: August 29th, 2016, 8:40 am
Posts: 50
hey,

sorry for the issues that are occurring with your kit.
I will be happy to help you, we just need a couple things.

1) Proof of purchase
2) Serial Number of Product Behind Pump
3) Images or link to a video of the issue.
4) Detailed problem description
5) Phone Number, Mailing Address

please send all this info to my email. help@swiftech.com

_________________
Kind Regards,
MAC
Technical Support / RMA Department


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