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 Post subject: H320 X2 Prestige
 Post Posted: April 24th, 2017, 4:17 pm 
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Joined: April 24th, 2017, 4:13 pm
Posts: 1
Hello, I have been trying to contact someone through the toll free number listed on the website but the sound quality for the automated voice message was not clear. I wanted to ask about the warranty for the H320 X2 prestige AIO water cooler. I've purchased this water pump about an year ago from gigaparts. I have already contacted them and they told me to contact you guys for questions about the warranty. The problem with the AIO liquid cooler is that the pump has recently started to make noise. It has been running fine for the past year and one day it started to have a small rattling noise going on inside the pump. I am sure it is the pump that is the problem because i unplugged the fans and the noise was still there. It is running at about 30-40 percent and the noise is not that very loud but i was wondering if the 3 year warranty that it comes with can solve the issue. The pump was never opened and I still have all the original components including the box that it came with.


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 Post subject: Re: H320 X2 Prestige
 Post Posted: May 25th, 2017, 3:51 pm 
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Joined: August 29th, 2016, 8:40 am
Posts: 38
please contact me at Help@Swiftech.com

i will send steps for you to try to silence the pump.

_________________
Regards,
MAC
RMA DEPARTMENT / CUSTOMER SUPPORT


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 Post subject: Re: H320 X2 Prestige
 Post Posted: June 1st, 2017, 8:34 pm 
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Joined: May 1st, 2016, 10:52 am
Posts: 2
I can confirm that MAC will take care of you

I had a pump issue and it got handled with the quickness

Brandon


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